FAQs

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

We typically ship all orders within 2-8 business days. If you select Expedited Processing at checkout, we'll ship within 2-5 business days depending on which time in the day the orders are placed.

WHERE CAN I TRACK MY ORDER?

As soon as the product is shipped out, you will receive an email from us with the tracking information and other details pertaining to delivery.

HOW LONG DOES IT TAKE TO ARRIVE?

We ship all orders from our USA factory. Due to Covid-19, some packages may be delayed due to routing or customs delays.

USA - Within 2-8 business days

HOW CAN I CONTACT YOU?

Email us at info@familyandfriendsluxurygifts.com We will got back with you within the next 24-48 hours on average.